The following are the customer policies for TelcoHQ Pty Ltd (“The Company”), Po Box 350 Matraville Sydney NSW 2036. Call 1300 193 299
National Relay & Interpreting Service
If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.
Appointment of Advocate or Authorised Representative
If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form on the left.
If you have a complain about TelcoHQ we urge you to contact our team. Please do so by calling 1300 193 299 or email our complaints manager on: firstname.lastname@example.org